Policies
Ordering
We welcome payments by Visa/Mastercard/Discover/American Express and eCheck, through PayPal services.
Please note: you do not need a PayPal account to purchase online with your credit card!
Simply click the "Add to Cart" button on the web page to add the item of your choice to our secure shopping cart. For your own safety, please DO NOT send your credit card information to us via email! Emails are simply not secure, and we'd feel awful if some person of evil intent was able to obtain your information and use it fraudulently.
If you'd like to use PayPal without the shopping cart, please send your payment to this email address: payments@thevikingtrader.net
For those who prefer not to use their credit card online, you can pay by money order, certified check or personal check. Money orders and certified checks are eligible to ship immediately. Personal checks are subject to a 10 day hold while they clear the bank. Please send your payment to:
The Viking Trader 911 E. Lake St. Knox, IN 46534
If you wish to pay by another method, please contact us.
Shipping
We prefer to ship via Priority Mail, using insurance and/or delivery confirmation for your protection (and ours!). We will also ship Parcel Post on request. Our shopping cart charges a flat rate shipping based on the total weight of your purchase. You are always welcome to contact us and ask for an exact shipping quote.
We can ship by other methods if you wish, but we charge a $5 service fee in addition to the actual shipping charges.
We are pleased to announce that international orders will now be accepted directly via the shopping cart. Please be aware that we must go to the post office in person to make international shipments, which means that they will not ship until the Saturday following your order in most cases.
Return Policy
Above all, we want you to be satisfied with your order! We will go the extra mile to ensure that you're happy with your purchase.
To that end, we will correct your order at no further charge to you or refund your purchase price upon return of the item. Your choice.
Note that we do not refund shipping costs on any returns.
Please feel free to contact us if you have any questions about our policies.